FAQ
Frequently asked questions.
What Mode Agent does, how the daily work runs, what it costs, and what stays in your hands. Short answers, grouped by topic.
The basics
What Mode Agent is.
AI that automates your growth and marketing.
What is Mode Agent?
AI that automates your growth and marketing. It plans your marketing, runs it across your channels, measures what worked, and comes back every day with the next move.
Which channels does it work across?
Content, Social, Email, Ads, SEO / AEO, Website, Community, Outreach, Partners, and Research. It plans across all of them at once, so every channel carries the same message in the same week, and you can turn any channel off.
Who is it for?
Founders and teams who own the outcome and want growth run every day, not in the gaps. If growing the business is your job, or one of your jobs, Mode Agent is built for you.
Do I need to be technical?
No. You tell Mode Agent what you want to grow in plain language, connect the accounts you already use, and approve the plan. If you can write an email, you can run it.
Is it available now?
Yes, in alpha. Access opens in waves. Select Get early access and sign in with your email, and we will let you know the moment your access is ready.
How it works
The daily loop.
Plan, run, measure, next move. Every day. More on the how it works page.
What happens each day?
Mode Agent plans the work, runs it across your channels, measures what moved, and brings you the next move. You approve, redirect, or let it run.
When do I get the daily report?
When you choose. In the morning, in the evening, or both. It covers what moved, which channel drove it, what the Agent did, and the next move it wants to make.
How much of my time does it take?
Most days about five minutes to read the report and decide. The Agent does the work in between.
What needs my approval?
Anything that spends money always waits for you. Anything new, like a fresh campaign, a new audience, or a change of direction, shows up in your report as a proposed next move and waits too.
What does it do without asking me?
Nothing public until you approve the plan. Once a plan is approved, it runs the work in that plan, like a scheduled social post, the next email in a series, or a page update.
How does it learn my voice?
From you. It reads your site, your past posts, and the emails you have already sent, and drafts in that voice from day one. Every edit you make teaches it more.
Does it remember my product and customers?
Yes. It remembers your product, your customers, your numbers, and which messages worked. The plan in month three is built on what months one and two proved.
Channels and integrations
Your accounts, your name.
Every post goes out under your name. The full list is on the integrations page.
Which platforms does it connect to?
Social on X, LinkedIn, Instagram, TikTok, YouTube, and Facebook. Ads on Google Ads, Meta Ads, LinkedIn Ads, TikTok Ads, and X Ads. Plus your email platform, your website, your analytics, your search console, and communities like Reddit, Discord, Slack communities, and forums.
Do I need to give Mode my passwords?
No. You sign in on each platform's own page and grant Mode Agent access, and the platform hands back a permission you can revoke. Mode never sees or stores your password.
Does it post in communities for me?
In most communities, no. The Agent finds the threads worth joining and drafts the reply in your voice. You post it from your own account, and the Agent tracks what came back.
Which accounts should I connect first?
The one social account where your customers already are, plus your website analytics. Add email next, then ads once a few weeks of numbers show what is working.
What happens if I disconnect an account?
The Agent stops working in that account right away and anything scheduled there pauses. Reconnect whenever you want and it picks up where it left off.
Does it replace the AI I already use?
Only if you want it to. Mode Agent works beside Claude, ChatGPT, Gemini, Grok, Claude Code, Codex, and Cursor. Keep using them as you do today, and replace them whenever you are ready.
Pricing and billing
Simple plans. Every feature.
Every feature on every plan. Full details on the pricing page.
How is Mode Agent priced?
Monthly plans. Each plan includes every feature and a usage limit that resets each billing period.
Which plans can I pick?
Starter at $50 a month, Growth at $100 with twice the usage, and Scale at $200 with five times the usage. Every plan gets every feature, and you can change plans any time.
What happens when I hit my limit?
It pauses new work and tells you. Wait for the reset, move up a plan, or turn on extra usage at standard rates with a spending limit you set. It never charges past your plan unless you turned extra usage on.
Does unused usage roll over?
No. Usage limits reset at the start of each billing period, and unused usage does not carry over.
Does my plan include ad spend?
No. Your plan covers Mode Agent's work only. Ad spend and other costs are separate and stay in your own ad accounts.
How does Business pricing work?
Business is $50 a month plus $50 per seat, with a two seat minimum, so teams start at $150 a month. One shared bill for the whole team.
What about Enterprise?
Enterprise is custom. Talk to sales through the contact page and we will put it together with you.
Do add-ons count toward my plan?
No. Add-ons are billed separately from your plan, and they are coming soon.
Safety, privacy, and data
You stay in control.
Can the Agent spend money without me?
No. Every ad budget needs your approval before it goes live, and extra usage stays off unless you turn it on. Raising either one is your decision, never the Agent's.
What can the Agent touch?
Only the channels you turn on and the accounts you connect, under the ad budget you set. Anything outside those limits stops and waits for you, and the Agent cannot widen its own limits.
Is my data used to train AI?
Never. Your customers, your numbers, and your content are used to grow your business and nothing else. They are not shared with other customers or sold.
Can I see everything it did?
Yes. Every post, send, edit, spend, and approval is logged with the time and the account. You can trace any result back to the work behind it.
Can I export or delete my data?
Yes. Export or erase the data Mode holds about your visitors and contacts any time. To delete your account, write to us and your data is removed with it, including connected account access.
Account
Signing in and getting help.
No passwords, ever.
How do I sign in?
Enter your email and we send you a sign in link. There is no password to leak, reuse, or guess.
How do I create an account?
The same way. Select Get early access, enter your email, and the same form creates your account.
How do I report a security issue?
Email [email protected]. We acknowledge reports quickly and fix confirmed issues first.
What if my question is not here?
Ask us on the contact page and we will get back to you.