Copyright Complaints.

1. About this page

How to tell us that something hosted through Mode infringes your copyright.

Mode's customers use it to publish pages, links and email. If you believe material that a Mode customer published through Mode infringes your copyright, tell us as described here. We review every notice and remove or disable material where that is warranted.

2. How to send a notice

Email us with enough detail for us to find the material and confirm you own the rights.

Send your notice by email to [email protected]. Include all of the following.

1. Your physical or electronic signature.
2. The copyrighted work you say is infringed.
3. The material you say is infringing and where it is, with the exact URL.
4. Your name, address, phone number and email address.
5. A statement that you believe in good faith that the use is not authorized by the copyright owner, its agent or the law.
6. A statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or are authorized to act for the owner.

Someone who knowingly misrepresents that material infringes can be liable for damages.

3. If your material was removed

You can send a counter notice if you believe the removal was a mistake.

If we remove your material because of a notice, we tell you. If you believe it was removed by mistake or misidentification, you can send a counter notice to the same email address with all of the following.

1. Your physical or electronic signature.
2. The material that was removed and where it was before removal.
3. A statement under penalty of perjury that you believe in good faith the material was removed by mistake or misidentification.
4. Your name, address and phone number, and a statement that you consent to the jurisdiction of the federal district court for your address, or for any district where Mode can be found if you are outside the United States, and that you will accept service of process from the person who sent the notice.

We send the counter notice to the person who complained. We restore the material in 10 to 14 business days unless that person tells us they have filed a court action about it.

4. Repeat infringers

Accounts that keep infringing are closed.

We end the accounts of customers who infringe repeatedly.

5. Trademarks and other complaints

Use the same email address.

For trademark complaints and other complaints about content, write to [email protected]. Disputes over who should hold a domain name are handled under the policy described in the Domain Registration Terms.