Domain Registration Terms.

1. What these terms cover

The rules for domains you register, transfer or renew through Mode.

These terms are part of the Terms of Service. They apply when you or your agent register, transfer in or renew a domain name through Mode. They include terms that the registrar, the registries and ICANN require us to pass on to you.

2. Who registers your domain

Mode is a reseller. Name.com is the registrar. You are the registrant.

• Mode is not a registrar and is not accredited by ICANN. Mode resells the domain registration services of Name.com, Inc., an ICANN accredited registrar, which is the sponsoring registrar of every domain registered through Mode.
• You are the registrant. The domain is registered in your name with the contact details you give, and it is yours.
• By registering, transferring or renewing a domain through Mode you agree to the Name.com Domain Name Registration Agreement, and to the terms of the registry that runs your domain's ending, which that agreement passes on.
• If these terms conflict with the Name.com Registration Agreement, the Name.com Registration Agreement controls.
• ICANN publishes your rights and duties as a registrant in Registrants' Benefits and Responsibilities and explains domain registration in its registrant educational information.

3. Your contact details

They must be true, current and answered.

• Give accurate and reliable contact details for the registrant and correct them within 7 days of any change.
• You will get an email asking you to verify your contact email. If it is not verified within 15 days, the registrar can suspend the domain until it is.
• Giving false details on purpose, failing to keep them current, or not answering within 15 days when the registrar asks about their accuracy is a breach of these terms and can lead to suspension or cancellation of the domain.
• Mode sends your contact details to Name.com and, through it, to the registry, as needed to register and maintain the domain. You consent to that processing. If you give details of another person, you confirm you have told them and have their consent.
• Privacy protection, which hides your contact details from public registration lookups, is on by default where the domain ending supports it. You can change it.

4. How you may use a domain

Lawfully, and without infringing anyone's rights.

• You confirm that, to your knowledge, neither the registration of the domain nor the way you use it infringes the legal rights of anyone else.
• Do not use a domain for phishing, malware, botnets, spam or other abuse. The Acceptable Use Policy applies.
• Domain names that use the Mode name are refused.
• Some domain endings cannot be registered through Mode.

5. Prices and payment

You see the price before anything is charged, and an owner approves it.

• The price for a registration, transfer or renewal is shown before purchase. Nothing is bought until an owner of your organization approves that price. An agent cannot approve a purchase.
• Premium names cost more and need a second confirmation.
• The charge goes to your card on file, in US dollars.
• If a registration, transfer or renewal fails after your card was charged, the charge is refunded in full automatically. A domain that was registered, transferred or renewed is not refundable, as the Refund and Cancellation Policy says.

6. Renewal and expiry

Renewal is on unless you turn it off, and never costs more than the yearly price you approved.

• Automatic renewal. Renewal is on by default and you can turn it off at any time. With it on, Mode charges your card 30 days before the domain expires and renews it for the term you chose.
• Price ceiling. A renewal is never charged above the yearly price an owner last approved. If the price has risen, renewal is turned off and you are told the new price, which an owner can approve.
• Failed renewal payment. If the charge fails, Mode tells you and tries again each day for 14 days. After that it stops and tells you the domain will not renew, so it will expire unless you fix the card and renew it.
• Reminders. Under its registration agreement, Name.com emails renewal reminders about one month and about one week before a domain expires, and again within five days after it expires. They go to the contact email on the registration, so keep it current. Mode separately tells your owners and admins when a renewal is charged, fails, stops or needs a new price approved.
• After expiry. An expired domain stops working, and the registrar may point it to a parking page. Under Name.com's agreement there is a period of about 25 days after expiry in which the domain may still be renewed, which is not guaranteed and may cost more. After that the registrar may delete the domain or auction it to someone else. A deleted domain can sometimes be restored during the registry's redemption period, which typically ends 30 to 42 days later, for a restore fee that depends on the domain ending.
• Recovering an expired domain. Mode does not renew or restore an expired domain on its own. Write to [email protected] as soon as you can. We will tell you whether it can still be recovered and the exact cost, and nothing is charged until an owner approves it.
• Fees. Registration, transfer and renewal prices are shown for each domain before you approve. Renewal after expiry and restore fees are the registrar's fee for that domain ending at the time, quoted to you before you approve.
• If you do not renew, the domain is eventually released and anyone can register it.

7. Locks and moving a domain

Your domain is locked against theft and unlocked when you ask to move it.

• Domains held through Mode are kept locked at the registrar so they cannot be transferred without you. A daily check locks any domain found unlocked.
• An owner or admin of your organization can release a domain at any time. Mode then turns off renewal, gives you the authorization code and unlocks the domain so you can move it to another registrar. You will have the code and the unlock within five days of asking.
• Registry and ICANN rules can block a transfer for 60 days after a domain is first registered or last transferred, and after a change of registrant.
• Mode does not hold back a transfer because of a charge for a future renewal period.
• Thirty days after a domain is released, Mode removes its DNS zone and records. Move your DNS before then.
• To transfer a domain in to Mode you need the authorization code from your current registrar. Privacy protection is turned on for domains transferred in.

8. Disputes about a domain

Domain name disputes follow ICANN's dispute policy.

• You agree to be bound by ICANN's Uniform Domain Name Dispute Resolution Policy and to the other dispute policies that apply to your domain's ending.
• Your domain can be suspended, cancelled or transferred under an ICANN or registry policy, to correct a mistake by the registrar or registry, or to resolve a dispute about the name.
• For disputes about a domain or its use, you submit to the jurisdiction of the courts where you live and where the registrar is located, as the registrar's agreement requires.
• You agree to indemnify the registry operator of your domain's ending and its directors, officers, employees and agents against claims, damages and costs, including reasonable legal fees, arising from your domain registration.

9. Suspension

A domain can be suspended for abuse, false contact details or a legal order.

Mode, the registrar or the registry may suspend, lock or cancel a domain if these terms or the registrar's agreement are broken, if contact details are false or unverified, if the domain is used for abuse, or if a court or authority orders it.

10. Help

Mode answers domain questions first.

For help with a domain, write to [email protected]. On request we will tell you the registrar of any domain you hold through Mode.